Frequently Asked Questions
Custom photo embroidery turns a meaningful photo into a stitched design that is embroidered onto a t-shirt or jumper. Each design is hand-digitised from your photo and stitched in-house to create a one-of-a-kind, sentimental garment.
Custom photo embroidery is ideal for gifts, memorials, anniversaries, birthdays, special moments, and events. Customers often choose these embroidered garments for partners, parents, grandparents, pet owners, or anyone special when they’re looking for a unique and sentimental gift.
Our custom embroidered apparel is available for men, women, and children, with an extensive size range to suit all ages and body types.
Yes. Because each piece is made from your own photo, no two garments are the same. It’s not a gift most people already own, which makes it especially meaningful and memorable.
Photos can be embroidered onto t-shirts and jumpers. Available styles, colours, and sizes are shown on the product page.
Clear, high-resolution photos with good lighting work best. Phone photos are usually perfect. Images with simple backgrounds produce the best embroidery results. Please avoid screenshots, blurry images, or photos from social media.
Every photo is hand-digitised by our team. This means the image is carefully converted into a stitch file by a real person, not software, ensuring the final embroidery translates beautifully.
You can choose to receive a line art preview before embroidery begins. This shows how your photo will be interpreted as embroidery. If a preview is not selected, our team will proceed using their professional judgement. You will also receive a complimentary PDF copy of your design, which you can print yourself to create additional keepsakes or gifts.
Line art embroidery is a simplified stitched outline created from your photo. It focuses on key features and creates a clean, timeless embroidered look that works beautifully on clothing.
Line art embroidery does not require a setup fee. A one-off setup fee applies to custom merchandise due to the additional time, skill, and hand digitising required to create these more detailed designs.
All work is done in-house, from hand digitising to embroidery and packing. Nothing is outsourced.
The business is based in Drysdale, Geelong, Victoria, Australia.
The business is owned by Carly and Pete, a couple with extensive experience in business. They have over five years of embroidery experience.
Because each piece is custom made, turnaround times vary. Current production and shipping timeframes are listed on the product page.
Because each item is custom made from your photo, returns and exchanges are not available unless the item is faulty or an error has occurred on our end.
Yes. Many customers choose custom embroidery to honour loved ones, pets, or special memories. Each piece is created with care and respect for its meaning.
Yes. We ship Australia-wide and offer worldwide shipping. Available shipping options and costs are displayed at checkout.


